Terms and conditions

GENERAL TERMS AND CONDITIONS

These Terms and Conditions govern all contractual relationships regarding orders placed on Fantasy Jewellery’s website, fantasyjewellery.co.uk (below mentioned as ”Fantasy Jewellery” / ”we” / ”website”).

Please read the Terms and Conditions carefully before placing any orders on fantasyjewellery.co.uk.

We only accept orders from those over 18 years old. If you are under 18 years old you must have permission from a parent or legal guardian. If you are under 16 years old you must let your parent or guardian accept Fantasy Jewellerys’s privacy policy before you register to use this site or any of this site’s services. These Terms and Conditions may be modified from time to time. Users are responsible for keeping themselves updated with such changes.

If you do not agree to any changes of these Terms and Conditions, we kindly ask you to contact us immediately at Changes made after you have placed an order will not affect your order unless we are required to make the change by law.

DISCLAIMER

Fantasy Jewellery does not guarantee that all items included in the Fantasy Jewellery webshop are in stock at the time of your order. In the event that an item is unavailable, Fantasy Jewellery will contact you shortly by e-mail. Fantasy Jewellery may, at any time, amend the content of the site. Although Fantasy Jewellery strives to display the correct texts, images and pricing on the site and web shop, errors may occur. Fantasy Jewellery cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. f you have been charged the wrong amount in the web shop, Fantasy Jewellery will give you the option of placing a new order with the correct price or cancelling your order. Fantasy Jewellery reserves the right to cancel any order prior to dispatch if we would that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Parts of the services mediated through the site are maintained by outside organizations. In situations where Fantasy Jewellery acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Fantasy Jewellery cannot be held responsible for any damage caused from using the site.

COPYRIGHT PERMISSION NOTICE

Copyright in the documents provided in this site (including, without limitation, the trade marks of Fantasy Jewellery, logos, graphics, text, photos, designs, icons, images, data and software) is owned by or licensed Fantasy Jewellery. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Fantasy Jewellery. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.

For press inquirers, please enter our press room.

TRADEMARKS

Our trademarks include (amongst others) the Fantasy Jewellery name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.

PRIVACY POLICY

All personal information, such as name, address and e-mail address, which you will provide when registering on the website or when placing an order with Fantasy Jewellery will be handled with utmost care and in accordance with EU law and in accordance with our PRIVACY POLICY. When registering on the website, you have the option not to receive any information from Fantasy Jewellery. If you wish to end your subscription, you may make the changes in your account settings or send an email to

LINKS

The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

COLOURS

We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.

FORCE MAJEURE

In case of Force Majeure, Fantasy Jewellery’s obligations will be suspended. The contract between you and Fantasy Jewellery can, in such cases, be partially or fully terminated by yourself or by Fantasy Jewellery. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or Internet service, natural disasters or similar events. Fantasy Jewellery will under such circumstances do all we can to solve the matter for our customers as soon as possible.

GOVERNING LAW

These Terms and Conditions are in accordance with law in the United Kingdom.

The laws of your country may differ from law in United Kingdom. Users should comply with all applicable local and international laws and regulations regarding the use of our website.

RETURN POLICY

We do our best to serve our customers the best that we can. We will refund you if you return the items within 2 days of your receipt of the items for any reason. We will refund you within 14 days from receiving the item in return. However, the buyers should make sure that the items returned are in their original conditions. If the items are damaged or loss when they are returned the buyer will be responsible for such damaged or loss and we will not give the buyer a refund. The buyer will be responsible for the shipping fees to return the items. The shipping and handling charge is not refundable and customers should be responsible for all the charges of returning and reshipping. For hygiene reasons we regret that earrings and jewellery sets containing earrings for pierced ears are non-returnable. If you wish to return a product, simply send the product back to the following address within 2 days following the delivery of your order.

Fantasy Jewellery
26-27 Swain Street
Watchet
Somerset
TA23 0AD
United Kingdom

With any questions, please don’t hesitate to contact us on We aim to help you as soon as possible.

In such case please provide us with the following details:

  • your order number;
  • the product code/product name;
  • details of the defect;
  • if you want a refund.